Connect Overview

The first step for your customers in Leap’s grid services programs is to connect their meter to the Leap platform. A connection will typically involve a customer agreeing to participate in the Leap grid services program while also providing Leap access to their interval meter data. In markets where the above functions are unavailable or not required, Partners can submit meter metadata to Leap directly. To streamline this journey, Leap makes the Connect suite of tools below available to our Partners.

Connecting Meters

• Leap Connect: a web-based tool that allows Partners to request customer connections with multiple utilities by embedding a custom URL within your web-based grid services customer acquisition flows. Leap Connect is currently available for our California and New York programs.
• ShareMyData Authorization: a legacy process supported in California, where Partners can connect their customers to Leap by embedding a custom URL into customer acquisition flows. This sends a customer directly to a utility’s site to enable meter data sharing. This is not available in other Leap markets.

In markets where Leap Connect is not available, please contact Leap to learn about other options available to create meters on the Leap platform and obtain the requisite authorizations.

Tracking Connection Status

• Connect Tab in Portal: the Leap Portal shows Partners the status of any connection attempt which has been undertaken by your customers in the Connect Tab. This allows you to follow up directly with customers who have incomplete connections to aid them in completing the process.
• Track Connections via API: the Connect API provides the same data as the Connect Tab allowing Partners to create automated remarketing campaigns to aid customers in successfully connecting to Leap.